We appreciate the help diagnosing this from you and any tests that are provided are diagnosed and compared. Click the Blue Battlenet logo on the top left of the app. Check the network limits for the Blizzard Desktop Application: Open the BDA if it is not already open. The region switch to Americas is a temporary workaround, but its not something that we consider a permanent fix. The most common is a settings corruption within the Desktop Application itself. If our team finds something, we may be able to tweak something to fix or figure out what other information can be gathered to find the problem. This information is useful for our network engineers and if the tests do come back clean, we can have them run a reverse test to you and see if the problem is somewhere between the connection route from us to you. The tests requested is intended to check if there’s a common peering issue that’s shared or if its one of our peering partners that we can reach out to. We aren’t seeing the drops at this very moment, which is why we are requesting this information. In these situations, we see that drops in connection that can help our network engineers to reverse the connection test and find where the problem is. We are aware of some of the authentication issues the last couple of days for the EU region. WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider You can also access the Shop, as well as News.
| 37.244.54.10 - 0 | 601 | 601 | 24 | 24 | 45 | 24 | The desktop app installs, patches, and launches all games from one application. | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | US server works but with no friends online, etc. Still having these problems getting online on EU battlenet app to.
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